Refund & Return Policy – Service Zone

Due to the nature of services (maintenance & installation), the policy is as follows:

1. Services

• Services are non-refundable once completed.

• If there is an issue, the customer may request re-service within (3 days).

2. Products (if applicable)
Returns are accepted within (7 days) if:

• Product is unused

• In original condition

• In original packaging

3. Non-Eligible Cases

• Misuse by the customer

• External damage

• Customized orders

4. Refund Process
Refunds are processed within (5–10 business days) via the original payment method.

5. Shipping Fees

• Customer bears return shipping cost

• Store covers cost if the issue is from our side